Coffee can be stored in its package in a cool dark place, such as your cabinet. Never freeze coffee, but do keep it in an airtight container away from heat and light if you buy coffee in larger volumes.

A good rule of thumb for grind size is how long the coffee will be in contact with water.

Cold brew grounds are in contact with water for up to 24 hours, so you want a very coarse grind, as opposed to espresso, which is only in contact for a few seconds, the grind is very fine.

Time of Coffee-to-water Contact: 1-4 minutes Fine, 4-6 minutes Drip, 6-8 minutes Coarse

Single cup pour overs allow the unique characteristics of lighter roasted coffee to be front and center stage.

Darker roasted coffees brew up richer in larger batch brewing methods such as French Press or Chemex.

The ideal water temperature for brewing is 200°F - 205F (93°C - 96.°C).

Room temperature water is recommended for Cold Brew.

Yes, check out our Incognito Decaf. It has so much flavor, you'd never know it is decaf!

Returns

We have a 30-day return policy on merchandise. To return unworn or unused merchandise, with tags and in original packaging, please contact us at info@contrabandcoffee.com to start the process. If eligible, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Unfortunately, items sent back to us without first requesting a return can not be accepted.

Non-returnable items

Unfortunately, we cannot accept returns on sale items, gift cards or perishable items, such as coffee, tea and food items. If you are dissatisfied with your Contraband Coffee order in any way, please contact us within 7 days of receipt of your perishable item at info@contrabandcoffee.com. 

Absolutely! Grinding your own coffee just before brewing is best for maxium flavor and aroma, but we get it that sometimes you just want someone to do it for you.

If you are unsure, list your brewing meathod and we will grind accordingly.